Many GPs offer online services to their patients and since April 2015 all GPs should provide their patients with online access to summary information in their GP record .
Online services do not replace traditional ways of contacting your GP practice, over the telephone or in person. They simply offer additional ways to contact your GP, making it easier and more convenient.
For example, you can book and cancel appointments at any time of the day, order your repeat prescription from home or at work, save yourself a trip to the GP practice or look up your medications online.
It is hoped that these types of online services will help to free up GP practice telephone lines for people without internet access and enable GP practices to manage appointments and telephone calls more efficiently.
For more information about Patient Online services please download this leaflet, or alternatively you can visit the Patient Online webpage on the NHS Choices website here;